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Terms of Service

Last updated: 10 March 2026

1. About These Terms

These terms of service ("Terms") govern your use of the Taqwanology website (taqwanology.com) and any services provided by Taqwanology ("we", "us", "our"). By accessing our website or engaging our services, you agree to these Terms.

Taqwanology is an Australian technology services company based in Victoria, operating under Australian law.

2. Services

We provide IT consulting and software development services including but not limited to:

  • Web application development
  • Mobile application development
  • E-commerce platform development
  • Search engine optimisation (SEO)
  • Cloud infrastructure and Amazon Connect implementations
  • AI integration and business automation

Specific project deliverables, timelines, and costs are agreed upon in a separate project proposal or statement of work before any paid engagement begins.

3. Free Consultations

We offer free initial consultations to discuss your project requirements. These consultations are provided without obligation. Any advice given during a free consultation is general in nature and should not be relied upon without a formal engagement.

4. Project Engagements

All paid project work is governed by a separate project agreement or statement of work that will include:

  • Scope of work and deliverables
  • Timeline and milestones
  • Pricing and payment terms
  • Revision and change request processes
  • Acceptance criteria

In the event of any conflict between these Terms and a specific project agreement, the project agreement takes precedence.

5. Intellectual Property

Unless otherwise agreed in a project agreement:

  • Client work: Upon full payment, all custom code, designs, and deliverables created specifically for your project are assigned to you.
  • Pre-existing materials: We retain ownership of any pre-existing code, frameworks, libraries, or tools that we bring to the project. You receive a perpetual, non-exclusive licence to use these as part of your deliverables.
  • Open-source components: Projects may include open-source software governed by their respective licences (e.g., MIT, Apache 2.0).
  • Our website content: All content on taqwanology.com (blog posts, service descriptions, design elements) is our intellectual property and may not be reproduced without permission.

6. Payment Terms

Payment terms are specified in each project agreement. Generally:

  • A deposit is required before work begins
  • Milestone payments are due upon delivery and acceptance of each milestone
  • Invoices are payable within 14 days of issue unless otherwise agreed
  • All prices are in Australian dollars (AUD) and exclusive of GST unless stated otherwise

7. Warranties & Limitations

We warrant that our services will be performed with reasonable care and skill consistent with industry standards. However:

  • Website content: Blog posts and service descriptions are provided for informational purposes. While we strive for accuracy (see our no-hallucination policy), content should not be treated as professional advice for your specific situation.
  • Third-party services: We are not responsible for outages, changes, or issues with third-party services (AWS, Vercel, Stripe, etc.) integrated into your project.
  • Results: While we design solutions to achieve your goals, we cannot guarantee specific business outcomes (e.g., revenue targets, search rankings, app download numbers).

To the maximum extent permitted by Australian Consumer Law, our total liability for any claim arising from our services is limited to the fees paid for the specific project giving rise to the claim.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during a project engagement. This includes business plans, technical specifications, customer data, and trade secrets. This obligation survives the termination of any project agreement.

9. Termination

Either party may terminate a project engagement by providing written notice as specified in the project agreement. Upon termination:

  • You are responsible for payment for all work completed up to the termination date
  • We will deliver all completed work and materials to you
  • Any unused deposit may be refunded on a pro-rata basis, less costs incurred

10. Website Use

When using our website, you agree not to:

  • Use automated systems to scrape or extract content
  • Attempt to interfere with the website's operation or security
  • Submit false information through our contact forms
  • Use the website for any unlawful purpose

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or any other applicable law that cannot be excluded, restricted, or modified by agreement.

12. Governing Law

These Terms are governed by the laws of the State of Victoria, Australia. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of Victoria.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have questions about these Terms, please contact us: